If you delete the account please request us via an email.
Once an account is deleted, it will be inaccessible-users will not be able to log in to the account.
The account and all data associated with the account will be deleted directly.
Cancel Delete

Refund Policy

Refund Policy

The return must be requested within five calendar days of the delivery date.

We do not offer direct exchanges. Instead, we ask that you return the merchandise for a full refund and place a new order.

Shipping fees and taxes will not be refunded

- The item must be eligible for return and will be refunded to the original form of payment.

- All return shipping costs are the customer’s responsibility. 

- Refunds will not include any shipping fees paid with the original order.

- The company does not provide prepaid return labels unless the item is originally damaged.

Please note: Final sale items, leather items, intimate apparel, and swimwear are not eligible for return.

Any returns that do not meet our policy will not be accepted

Return Instructions

Step 1. Contact us by emailing intl@edito-company.com or through our contact form.

Step 2. Send your order to the following address:

Address: 2F, 46, Dorsan-daero 55-gil, Gangnam-gu, Seoul, Republic of Korea

Postal Code: 06014 

Tel: +82 2-3443-1078

Step 3. Once the return has been shipped, kindly share the shipment details with us for tracking purposes.

Step 4. Your refund will be processed after the returned product arrives at the above address and its condition has been inspected.

ORDER CANCELLATION

If you want to cancel your order, please contact us by emailing intl@edito-company.com. We will cancel your order.

Please note that we’re unable to cancel an order once it has left our warehouse.

DAMAGE & FAULTY

We're very sorry to hear that your package did not arrive in perfect condition. In order to follow up on this inquiry, we kindly ask you to send us a photo of the faulty item.